Monday, October 1, 2012

Some "friendly" reminders for INTERVIEWERS

Just so we are clear on any definitions:
An interview is a conversation between two people (the interviewer and the interviewee) where questions are asked by the interviewer to obtain information from the interviewee.
An interviewer  is a person who conducts an interview.
An interviewee is a person who is interviewed.
*************************************************************************************************************************
1. Please arrive on time to your scheduled interview. It looks bad for the interviewee when they arrive late however, it seems to be "acceptable" if the interviewer is late to the appointed time they delegated for the meeting. Please respect the time of others.

2. Please start an interview explaining or giving the job description. Interviewees would LOVE if they understood what the position was so they could honestly tell you if it would be a good fit. Most interviewers start off firing questions without explaining what they are seeking. How is one supposed to know what is expected of them if they are never told? Just a thought...

3. Please dress up for the interview. While the interviewee is usually aware that the company is "business casual" or just "casual", we still take the time to give you an awesome first impression by wearing the one and only "good Easter suit", please return the favor. You have your interviewee sweating buckets of sweat sitting there in a too tight suit while you are conducting an interview in a jogging suit. Yea...about that.....

4. Please be prepared for the interview. If the interviewee (who is usually going on more than one interview during a timeframe) can research and prepare, why should you come to an interview unprepared? At least spend 15 minutes BEFORE THE SCHEDULED appointment time reviewing their resume, forming questions, determining what you skills you are seeking, quality of employee you need for your operations, and the hiring process.

5. Have a conversation with the interviewee. This is an opportunity for you to talk about your company, company culture, job description and explain to the interviewee why they should desire to work for your company, what sets you aside from others in your industry, why you seek such a qualified candidate, etc

6. I never thought I'd have to say this but BE HONEST. Be honest with hours of operation, pay, job duties, etc. Why lie to convince someone to make a drastic life change and then get them hired to disappoint them and increase your chances of turnover? Set realistic expectations.

7. Let's not list positions on internet job boards if you A) Never hire from that site or B) the interviewee has to go thru a specific temp agency. Nothing more frustrating than seeing a job that you've applied for been open for the last 10 years. Either take the job down or go directly thru the temp agency. No need to dangle a carrot in front of the job seeker. They assume that since it's a job website, you're offering a job and will hire from the applicants who apply.

8. When inviting interviewees back for 2nd and 3rd round of interviews, can you include a line in that wonderful rejection letter that explains WHY they didn't get the job or some areas of improvement? They just spent a min of 3-5 hours with your company. I'm sure you could assist them with that small favor.

9. And last but not least, what is this game of "I'm not going to tell you what the salary range is but I want to lowball you so I want your expectations."? So, let me get this straight...You didn't tell me anything about the job or the position, going from your elaborate description my skills match yet you reject my salary range? Where did we go wrong? How about a new game of "Be upfront and say 'Here is the range of this position. Is that within your salary range? Is that workable for you?" No interviewee wants to play The Salary Tug of War. Trust me.

Most people seeking a job are usually spending full time hours trying to find the right job. All they would like is the mutual respect and nice impression that they try to convey to your company when they arrive to interview with your company. Another thing to remember is, alot of times, these interviewees are either your customers OR friends of your customers. Probably not a good idea give a bad customer experience....unless you're not in the customer service industry. Just some random thoughts....